Terms of service

Overview

Welcome to SHEN GUANG LONG 沈廣隆! The terms “we,” “us,” and “our” refer to SHEN GUANG LONG 沈廣隆. SHEN GUANG LONG 沈廣隆 operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). SHEN GUANG LONG 沈廣隆 is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully. They contain important information concerning your legal rights and cover matters including disclaimers and limitations of liability.

By visiting, using, or otherwise interacting with the Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access the Services.

Section 1 — Access and Accounts

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have given permission for any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide through our store is accurate, current, and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We have made every effort to display our products and services accurately in our online store. Please note, however, that colors or product appearance may differ from what is displayed on your screen because of variations in the type, settings, and configuration of the device you use to access the store.

We do not warrant that the appearance or quality of any product or service you purchase will meet your expectations or be identical to how it is displayed or represented in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may, on a case-by-case basis, limit the quantities of any products offered to any person, geographic region, or jurisdiction.

Section 3 — Orders

When you place an order, you are making an offer to purchase. SHEN GUANG LONG 沈廣隆 reserves the right, at its sole discretion and for any reason, to accept or reject your order. Your order is not accepted until SHEN GUANG LONG 沈廣隆 confirms its acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Once an order has been accepted, SHEN GUANG LONG 沈廣隆 may be unable to accommodate a cancellation request. If we do not accept, modify, or cancel an order, we will attempt to contact you using the email address, billing address, and/or telephone number provided when the order was placed.

Your purchase may be returned or exchanged only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are intended solely for personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices exclude taxes, shipping charges, handling charges, customs duties, and import fees.

Prices displayed in our online store may differ from prices offered in physical stores, online stores operated by third parties, or other stores. From time to time, we may offer promotions relating to the Services that affect pricing and are governed by terms separate from these Terms. If the terms of a promotion conflict with these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you when necessary.

You represent and warrant that: (1) the credit card information you provide is true, accurate, and complete; (2) you are duly authorized to use the credit card for the purchase; (3) charges incurred by you will be honored by your credit card issuer; and (4) you will pay all charges incurred by you at the displayed prices, including shipping and handling charges and all applicable taxes, if any.

Section 5 — Shipping and Delivery

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs processing, or circumstances beyond our control. Once we transfer the products to the carrier, title to the products and the risk of loss pass to you.

Section 6 — Intellectual Property

The Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement thereof, are owned by SHEN GUANG LONG 沈廣隆, its affiliates, or its licensors and are protected by United States and foreign patent, copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services.

Except as expressly provided, nothing in these Terms shall be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property right belonging to SHEN GUANG LONG 沈廣隆, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. SHEN GUANG LONG 沈廣隆 reserves all rights not expressly granted herein.

The SHEN GUANG LONG 沈廣隆 name, logos, product and service names, designs, and slogans are trademarks of SHEN GUANG LONG 沈廣隆 or its affiliates or licensors. You may not use these trademarks without the prior written permission of SHEN GUANG LONG 沈廣隆.

The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

Section 7 — Optional Tools

You may be given access to customer tools provided by third parties as part of the Services. We do not monitor or control these tools and have no input into their operation.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind and without endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of any optional tools offered through this website is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms under which the relevant third-party provider offers the tools.

In the future, we may also offer new features through the Services, including the release of new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.

Section 8 — Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk.

We are not liable for any harm or loss arising from your access to any third-party website or your purchase or use of any products, services, resources, or content through a third-party website. Please carefully review and understand the third party’s policies and terms before entering into any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.

Section 9 — Relationship with Shopify

SHEN GUANG LONG 沈廣隆 is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made through our store are conducted directly with SHEN GUANG LONG 沈廣隆.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and SHEN GUANG LONG 沈廣隆, including any injury, damage, or loss arising from products or services purchased. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or relating to your purchase from or transaction with SHEN GUANG LONG 沈廣隆.

Section 10 — Privacy Policy

All personal information we collect through the Services is governed by our Privacy Policy, which can be viewed here. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read and understand these privacy policies.

Because the Services are hosted by Shopify, Shopify processes personal information concerning your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services will be transmitted to Shopify and to third parties that may be located in countries other than your country of residence in order to provide the Services to you.

Please review our Privacy Policy [LINK] for more information about how we, Shopify, and our partners use your personal information.

Section 11 — Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes.

For example, we may exercise the rights granted under this license to operate, provide, evaluate, enhance, improve, and promote the Services and to perform our obligations and exercise our rights under these Terms of Service.

You further represent and warrant that: (1) you own or otherwise possess all rights necessary for any Feedback you provide; (2) you have disclosed any compensation or incentive associated with your submission of the Feedback; and (3) your Feedback complies with these Terms.

We are under no obligation to: (1) maintain your Feedback in confidence; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third party’s rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or any third party regarding the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We assume no responsibility and accept no liability for any Feedback posted by you or any third party.

Section 12 — Errors, Inaccuracies, and Omissions

Information provided through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted an order.

Section 13 — Prohibited Uses

You may access and use the Services only for lawful purposes. You may not directly or indirectly access or use the Services:

1. For any unlawful or malicious purpose;
2. To violate any international, federal, provincial, state, or local regulation, rule, law, or ordinance;
3. To infringe or violate our intellectual property rights or the intellectual property rights of others;
4. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise harm any of our employees or any other person;
5. To transmit false or misleading information;
6. To send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms;
7. To transmit or procure the sending of any advertising or promotional material, including “junk mail,” “chain letters,” “spam,” or any other similar solicitation;
8. To impersonate or attempt to impersonate any other person or entity; or
9. To engage in any conduct that restricts or inhibits any person’s use or enjoyment of the Services, or that we determine may harm SHEN GUANG LONG 沈廣隆, Shopify, or users of the Services, or expose any of them to liability.

In addition, you agree not to:

1. Upload or transmit viruses or any other type of malicious code that will or may affect the functionality or operation of the Services in any way;
2. Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services;
3. Collect or track the personal information of others;
4. Spam, phish, pharm, pretext, or otherwise misuse the Services;
5. Use any robot, spider, scraper, data-gathering or extraction tool, automated device or process, AI tool, including agentic AI, or automated or manual method to access the Services; or
6. Interfere with, bypass, or circumvent any security or authorization feature, robot-exclusion header, or other measure we use to restrict access to the Services.

If we determine that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account at any time without notice.

Section 14 — Agents

14.1 This section (the “Agent Terms”) applies if you use, permit, enable, or cause the deployment of an Agent to access, use, or interact with any of the Services.

An “Agent” means any software or service capable of taking autonomous or semi-autonomous actions on behalf of, or at the direction of, any person or entity and capable of operating on behalf of a person or entity without direct supervision, whether on that person’s or entity’s device or by using such a device.

14.2 No Agent may access, use, or interact with the Services unless it clearly identifies itself at all times and operates in strict accordance with the requirements of Section 14.4 below. In addition, no Agent may access, use, or interact with any of the Services if we request that Agents refrain from doing so.

14.3 We may restrict any Agent’s access to, use of, or interaction with the Services, including through technical measures.

14.4 An Agent must:

1. Identify every HTTP/HTTPS request as originating from an Agent and disclose the Agent’s name by including the following in the request’s user-agent string: “Agent/[Agent Name]”;
2. Not conceal or obscure the fact that any access, use, or interaction originates from an Agent, including by imitating human behavior or interaction patterns or completing or circumventing CAPTCHAs or other measures designed to distinguish computers from humans;
3. Truthfully answer any question or prompt designed to determine whether an interaction originates from a human or a computer; and
4. Not circumvent or otherwise evade any measure designed to prevent, restrict, modify, or control the manner in which an Agent accesses, uses, or interacts with the Services.

Section 15 — Termination

We may, at our sole discretion, terminate this agreement or your access to the Services, or any part of the Services, at any time without notice. You will remain liable for all amounts due up to and including the date of termination.

After termination of these Terms, the following sections will survive: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver and Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

Section 16 — Disclaimer of Warranties

Information provided through the Services is made available solely for general informational purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk.

We disclaim all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.

Unless otherwise expressly stated by SHEN GUANG LONG 沈廣隆, the Services and all products provided through the Services are made available to you on an “as is” and “as available” basis, without any representation, warranty, or condition of any kind, whether express or implied, including implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not warrant, represent, or guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions limit or do not permit the exclusion of implied warranties or other warranties, so the foregoing disclaimers may not apply to you.

Section 17 — Limitation of Liability

To the fullest extent permitted by law, SHEN GUANG LONG 沈廣隆, our partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors, as well as Shopify and its affiliates, shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products obtained through the Services, or from any other claim relating in any way to your use of the Services or any product.

This limitation includes, without limitation, any errors or omissions in any content or any loss or damage of any kind incurred as a result of using the Services or any content or product posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless SHEN GUANG LONG 沈廣隆, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims payable to a third party, including reasonable attorneys’ fees, arising from:

1. Your breach of these Terms of Service or any document incorporated by reference;
2. Your violation of any law or the rights of a third party; or
3. Your access to or use of the Services.

We will notify you of any indemnifiable claim, provided that a failure to promptly notify you will not relieve you of your indemnification obligations except to the extent you are materially prejudiced by that failure.

We may control the defense and settlement of any such claim at your expense, including the selection of counsel, but we will not settle any claim in a manner that imposes non-monetary obligations on you without your consent, which may not be unreasonably withheld. You will cooperate in the defense of any indemnifiable claim, including by providing relevant documents.

Section 19 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity or enforceability of any other remaining provision.

Section 20 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of that right or provision.

These Terms of Service and any policies or operating rules posted by us on this website or relating to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.

Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 21 — Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted delegation, transfer, or assignment without our consent will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or notice.

Section 22 — Governing Law and Jurisdiction

These Terms of Service and any separate agreement under which we provide Services to you shall be governed by and construed in accordance with the laws applicable in the jurisdiction where SHEN GUANG LONG 沈廣隆 is headquartered.

You and SHEN GUANG LONG 沈廣隆 agree that any dispute shall be heard in the federal, state, provincial, or regional courts located in that jurisdiction, and you consent to the personal jurisdiction of such courts.

Section 23 — Headings

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

Section 24 — Changes to the Terms of Service

You may review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes.

We will notify you of any material changes to these Terms as required by applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service are posted constitutes acceptance of those changes.

Section 25 — Contact Information

If you have any questions about these Terms of Service, please contact us at sales@shenguanglong.com.